Shipping and payment
The costs for shipping in Germany are as follows
4,90 Euro up to 2KG or
5,90 Euro up to 2KG per order, no matter how many packages.
Free shipping from 99 Euro in Germany.
Exceptions: Bulky goods cost a flat rate of €24.90 for shipping.
Some items can only be shipped by pallet, shipping costs a flat rate of 79€.
Shipment will be made by DHL or DPD as a parcel with the option to track the shipment.
The sender is ELECXellent GmbH, Mittelstraße 46, 42697 Solingen, Germany.
The packaging is neutral.
An invoice with VAT is included in the package and will be emailed upon request.
We offer the following options of payment:
- Payment in advance (2% discount)
- www.barzahlen.de ( from 10€ ) with Barzahlen.de-Partnerbranches. After placing your order, you will receive a payment slip that you can pay at Real, Penny, Telekom and many other partner shops. We will ship the goods immediately after payment.
- Paypal ( from 10€ ) Due to abuse with hacked Paypal accounts, shipping is only possible to the address deposited with Paypal, so that we do not lose our seller protection. (https://www.paypal.com/de/webapps/mpp/ua/sellerprotection-full => 3.6. Shipment to address in transaction details.
- The seller has shipped the item to the address specified on the “Transaction Details” page. If the item is collected by the buyer in person or the seller delivers the item in person or sends it to an address other than the one indicated on the “Transaction Details” page, the seller protection does not apply).
- Cash payment upon collection in Solingen or with personal courier delivery trough Elecxellent GmbH.
We recommend Barzahlen.de for a quick and anonym payment option.
Delivery time in Germany, Switzerland, Austria and Benelux amounts to 1-3 working days.
If the goods are not in stock due to a shortage, subsequent delivery will be made after 3-10 days. In case of further delay, we will contact you.
For deliveries to other EU countries the delivery time may vary.
We use new, sturdy, 2-wall cardboard boxes without imprint. The robust protective corners are made of expanded polystyrene (EPS). Reusable several times and fully recyclable.
The shipping cost calculation is only available if you have something in your shopping cart.